Privacy Policy

1. Introduction

Lenore, Inc (“we,” “us,” or “Tax Monitor Pro”) operates the taxmonitor.pro platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, and authentication credentials when you create an account.
• Payment information: billing details processed securely through Stripe. We do not store full credit card numbers on our servers.
• Usage data: pages visited, features used, session duration, and device/browser information collected automatically.
• Tax-related data: information you voluntarily provide in connection with our monitoring and resolution services.
• Communications: messages sent through our support channels and Cal.com scheduling system.

3. Third-Party Processors

We use the following third-party service providers to operate Tax Monitor Pro:

• Stripe: payment processing and subscription management.
• Cloudflare: hosting, content delivery, and security services.
• Cal.com: appointment scheduling for support and consultation calls.

Each processor handles data in accordance with their own privacy policies and applicable data protection regulations.

4. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and manage your account.
• To communicate service updates, security alerts, and support messages.
• To comply with legal obligations and respond to lawful requests.

5. No Advertising or Tracking

Tax Monitor Pro does not sell your personal information. We do not use advertising trackers, behavioral analytics for ad targeting, or share data with advertising networks.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at legal@taxmonitor.pro.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.

To exercise these rights, contact us at legal@taxmonitor.pro.

8. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and access controls. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date.

10. Contact

For questions about this Privacy Policy, contact us at legal@taxmonitor.pro.

Lenore, Inc
taxmonitor.pro